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Return Policy

Returns

We will accept your item for exchange or store credit within 10 days of your purchase. We do not offer refunds, if you cannot find an item you'd like to exchange for we will gladly issue a Gift Card for the amount. Gift Cards do not expire and can be used online or in-store at anytime. Items must be new, unused or unworn items with tags still attached. Buyer is responsible for shipping the item back to us.

All sale items are final sale, this means no exchange or store credit can be given.

The customer is responsible for shipping item back to store and for shipping acrued to receive said replacement item.

 
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you an exchange or store credit.

If we made a mistake by sending the wrong item or something along those lines please let us know. 601-509-9033 or shopsouthernrootsms@gmail.com, We are human and make mistakes (however not often) and will absolutely make it right. 


To be eligible for a return, your item must be unused with tags still attached. 

Additional non-returnable items:
Gift cards, Bralettes, Swimwear, undergarments, personal hygiene products included but not limited to sunless tanner. Laundry Detergent.

To complete your return, we require a receipt or proof of purchase.


Shipping
To return your product, you should mail your product to: Southern Roots Clothing Company, 801 Station Street, Waynesboro MS 39367, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Our customers are the backbone of this business and we appreciate each and every purchase.